Predictiva is a research company based on artificial intelligence, focussed on the development of CLARA, a superbot specialized in analysis and interpretation of spontaneous discourse with AI-based technology. Its mission is to reduce subjectivity in analysis and interpretation of human communication.
The most common use was for the automation of quality control and compliance processes in call centres. This is the main contribution of the technology of the startup founded by Pablo Enciso: the capacity to identify context in the Call Centre calls. So companies can understand how to improve products or services or anticipate the departure of a client, for example.
Predictiva recently closed a financing round for 2.6 million euros, a cash injection with which it intends to the R&D team and, above all, scale up a commercial operation to take the leap next year, after consolidating the position in the local market and capitalising the commercial operation in Latin America.
In 2018 the company doubled 2017’s sales (431,000 euros) and its forecast is to double that figure again in 2019.